How to Register for Classes Online

Online registration is an easy and convenient way to register for your classes! Scroll down the page to read Frequently Asked Questions.

Step 1: Adults becomes a registered user in our system (returning users skip to Step 2)

  • Why become a registered user? It saves you time in the future AND if you’re a member, it will automatically apply your member discount!
  • After clicking on the class title of your choice, you will be redirected to the class registration page. In the upper right hand corner, there will be a button to sign in and register. If you have not already registered in the system, click on “Register.”
    top bar with register circled
  • Enter your contact information (the adult’s, not the child’s if you are registering a youth under the age of 18. This will ensure proper communication moving forward and correct membership discounts as memberships are only in the adult’s names in the system). Your username will be the email that you have entered. Create a password.
  • Click on the orange “Register” button on the bottom right to complete the user registration process.

Step 2: Sign-in

  • If you became a registered user for the first time, the system will automatically sign you in after creating your user registration.
  • If you are a returning user, after clicking on the class title of your choice, you will be redirected to the class registration page. In the upper right hand corner, there will be a button to sign in and register.Click “Sign In.”
    Top bar
  • Enter your username (the email you used when you registered) and password. Click blue “Sign In” button.

Sign-in button circled

Step 3: Shop for Classes and more!

  • Now that you’ve signed in, you can shop for classes! Choose the class you would like to register for. Enter the number of student(s) you are registering. Click on the orange “Register” button. Any discounts you will receive (membership, sibling, etc.) DO NOT appear on this page. But don’t worry! If they’re automatic discounts, they will appear after you have entered in the student’s information (see next bullet point)
  • The page will reload to include boxes to enter the student’s information, including birth date, grade, and any comments fort he teacher about the student that they would need to be aware of.
  • If you are registering more than one student for a program, you may click the blue link “Apply this to all tickets” above a box to have the information (such as last name, telephone, and email) to the other students. All those boxes with an * are required information. Apply this to all tickets
  • Once completed, click on the orange “Add to Cart” button. You have now created a “shopping cart” and will then be directed to the personal information page. After you’ve verified your personal information, click on the orange “Check Out” button.  You can checkout by entering your payment information on the next page…
  • OR you can continue to shop for more classes, add a membership, buy tickets, or make a donation! Clicking on any of the links in the left hand column will bring you different pages on the Northfield Arts Guild’s website where you can browse other offerings. At any time if you’d like to get back to your shopping cart to check out, you can access your shopping cart by clicking on “Shopping Cart” in the top most menu in the upper right hand corner.
    NAG website top menus

Frequently Asked Questions

The page is taking a really long time to load. What should I do?

Be patient please! There can sometimes be as much as a 10-second delay after clicking on the class title to get to the registration page (which we know seems like an eternity in this age of super-speed internet!). If you are experiencing significant delays of more than 15 seconds to load any page, please email office[at]northfieldartsguild.org or call 507-645-8877 immediately so we can work with our database provider on rectifying the problem.

My 10% membership discount isn’t being applied to my order! What should I do?

There can be a couple of reasons why your membership discount might not be appearing on your order.

  1. Ensure that you have completed your user registration as the adult listed on the membership. If you completed the user registration with the child listed as the primary contact, the system will not recognize that they are a member (only adults are listed on the membership). Please re-register using the adult’s name and contact information.
  2. An Individual membership can only have one adult listed on the membership. If you are the spouse of someone who has an individual membership, the user registration must be completed using the spouse’s information (as they are the primary contacts for that membership). If you’d like to have both adults listed on the membership, please consider upgrading to a Household membership today by calling 507-645-8877!
  3. If you have a Household or Guild Plus membership, it might be that both adults in the household are not currently listed on the membership. Please call the office at 507-645-8877 or email office[at]northfieldartsguild.org to have a staff member change this in your membership record.
  4. You might not yet be at the payment screen yet! If you are signed in, you must first add your items to the cart and be directed to the payment screen in order for the discount to apply.
  5. Your membership might not be active anymore or you are a donor but not a member! If you think this might be the case, we are happy to help you in the office get it all sorted out.

If you are still experiencing trouble, don’t hesitate to call the office at 507-645-8877. We’re happy to help you! You may also complete the transaction and then call us. We can always refund you the portion of your membership discount after verifying your membership status.

An additional discount, like 50% off sibling registrations, isn’t being applied to my order! What should I do?

There can be a couple of reasons why an additional discount might not be appearing on your order.

  1. Verify that you have completed the requirements for earning that additional discount.
  2. You might not yet be at the payment screen yet! If you are signed in, you must first add your items to the cart and be directed to the payment screen in order for the discount to apply.
  3. If you are a member who is also eligible for an additional discount, please call us in order to receive both discounts; our online registration won’t recognize both together.

If you are still experiencing trouble, don’t hesitate to call the office at 507-645-8877. We’re happy to help you! You may also complete the transaction and then call us. We can always refund you the portion of the discount that wasn’t applied.

Why does it say “How do you want us to deliver the tickets?” for a class registration?
Cart created screen

The way we have to set up classes in our system is as a pre-registered ticketed program (silly, we know!). You will not actually receive any type of ticket, no matter if you choose Will Call or Print at Home.

 

2017-18 Education programs sponsored by
Northfield News logo