Job Openings

1. Operations, Shop, and Events Associate

Job purpose

The Operations, Shop, and Events Associate regularly serves as the point of service associate in the Guild Shop, facilitates, maintains, and recruits for member services, schedules space and site rentals, provides HR support, oversees efficiencies, supplies, and management of office systems, and assists with the development, oversight, and completion of events. The Operations, Shop, and Events Associate builds relationships with volunteers, staff, and members in program areas to coordinate logistics and is responsible for supporting the development and execution of successful, high quality arts programs and experiences.

Duties and responsibilities

The duties and responsibilities listed below are meant to give a general overview of the primary task areas this role fulfills in the organization. However, as is the nature of working in a small non-profit with limited resources, all roles are expected to be flexible and assist when necessary with operations outside of their normal scope of work.

Gift Shop and Office Manager Logistics
  • Regularly serve as point of sale manager and receptionist in the Guild gift shop
    • Processing sales transactions of merchandise, tickets, and class registrations
    • Packaging merchandise to customer’s specifications
    • Assisting customers with questions
    • Tracking attendance in gift shop and gallery
  • Answer Guild phones and direct calls or take messages
  • Assist with artist engagement and develop working relationships with shop artists
  • Manage intake and exit of shop product
  • Assist with arrangement, organization, and light cleaning of shop space
  • Run shop and other reports and prepare documentation for artists
  • Maintain and schedule rentals of facilities, including CFA and Theater building
  • Assist with general marketing of Guild programming
  • Facilitate and manage office and building logistics, including ordering supplies, contacting contractors for building needs, liaison with EPIC cleaning crew
  • Produce contracts for visual artists, teachers, and theater professionals as needed
  • Provide Pay Vouchers to teachers, artists, and theater personnel
  • Assist with daily updates to social media hubs (i.e., Facebook, Twitter, Instagram, etc)
  • Develop and maintain website content and/or support managers with same
  • Monitor, assist, and manage general administrative and program budgets
Operations/Member and Donor Engagement
  • Send monthly renewal notices, recruitment, and acknowledgement letters
  • Maintain current Database and become the point person on database knowledge and execution
  • Manage and/or assist with all membership and donor mailings, campaigns, and drives
Event Management
  • Assist with the development and implementation of all Guild events
  • Assist with volunteer management for events and general Guild involvement
  • Assist with development and dissemination of marketing and communication
  • Attend regular staff meetings, members meetings, and other meetings as necessary
Other administration
  • Submit monthly reports to Executive Director as requested
  • Attend regular staff meetings, members meetings, and other meetings as necessary


Essential: Associate’s Degree
Desirable: Bachelor’s Degree in visual or performing arts, business, or arts management field

Essential: Minimum of one (1) year post-graduate experience in arts management or arts-related retail.
Desirable: 3+ years arts management with proven success in volunteer management, customer service, and program management plus retail knowledge and experience.

Knowledge, skills, abilities:
  • A flexible and friendly communication style
  • The ability to converse generally with strangers and shop visitors
  • Customer service mentality
  • Willingness to integrate into, and serve the Northfield community
  • Ability to prioritize tasks and complete assignments on time
  • Ability to focus on the “big picture” of the entire organization while being detail oriented for individual programs
  • Understand retail systems and best practices
  • Action oriented team player
  • Broad appreciation of the arts

Working conditions

WORK SCHEDULE:       Part Time (20 hours/week)       

                                      Days: Wed.-Sat., approx noon-5pm

A vehicle is recommended to travel between the Guild office (304 Division Street), where the majority of the work hours will take place, and the Guild Theater (411 West Third Street).

Physical requirements

This job is primarily a desk job, but will require occasional manual labor as needed for shop, event, and office management.


Interested in teaching a class at the Northfield Arts Guild? If you are an experienced art educator and are interested in offering classes or workshops at the Guild, we’d love to hear from you. Our classes are grouped around fall semester, winter/spring semester and summer terms. Classes can range from one-day workshops to full term-long classes.

Class proposals accepted on a rolling basis. Our semesters are Fall (Sept. 1-Dec. 31), Winter/Spring (Jan. 1-May 31) and Summer (June 1-Aug. 31).

We’ve made it fast and simple for you:

  • Read the class Policies and Guidelines form.
  • Download a copy of the Class Proposal Form.
  • Please fill out the form completely, including your needed materials and/or price for supplies you provide.
  • Mail or email a copy of your proposal to us, or drop it by our office.
  • We would also like to get electronic pictures of your work for our catalog and flyers.
  • We’ll contact you to invite you to come in and meet us and learn more about our programs.

We’re looking forward to offering YOUR great class or workshop at the Guild!


The Guild hosts two work study students a year in arts administration and gallery installation.  We work with St. Olaf and Carleton College work study programs. We also work with the Piper Center for select internships.